Review the system requirements before you install Maximo Anywhere.
Content
Compatibility with IBM Maximo Asset Management
Maximo Anywhere must be installed with Maximo Asset Management version 7.6.0.8 or later.
If you want to use push notifications, Maximo Asset Management version 7.6.0.9 or later is required.
Note: To optimize performance and feature sets, ensure the latest interim fix for your version of Maximo Asset Management is installed.
For more information, see the Maximo Asset Management system requirements page.
Maximo Anywhere system requirements
- iOS and Linux platforms:
- curl 7.67 or later is required. curl is packaged and installed with some iOS and Linux operating systems. To check if curl is already installed on your operating system, open a Terminal and run the following command: curl
- If curl is not installed, install curl 7.67 or later.
- For middleware software requirements, and a list of supported operating systems, create a Software Product Compatibility Report.
- Oracle Java Development Kit (JDK) version 8.0
- Optional: Eclipse IDE for Java EE Developers is recommended.
Maximo Anywhere application container system requirements
Use the Maximo Anywhere container for the following scenarios:
• To build and distribute mobile apps if you do not have access to Google Play or the Apple App Store
• To build and deploy your own native mobile apps
• To build and install Windows apps (Windows apps do not automatically update)
Required third-party software for the Maximo Anywhere application container
Before you install the Maximo Anywhere application container, you must install the following third-party software.
Mobile Operating System
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Required 3rd party software
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Android
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iOS
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Windows
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Hardware Requirements
IBM Maximo Anywhere server:
Disk space: 8 GB minimum; 16 GB recommended
Memory: Minimum: 4 GB RAM minimum; 8 GB RAM recommended
Recommended requirements for mobile devices
*NOTE: IBM recommends against using devices with operating systems not supported by the operating system vendor (ex. Apple, Google, Microsoft). IBM does not support running IBM software on these operating systems. The support state for these operating systems is dynamic, so this statement overrides any statements specific to operating system versions below.
Android
Android version 8, 9, or 10 mobile operating systems
Recommended Memory: Minimum 3 GB of RAM
iOS
iOS version 12.1 or 13 operating systems
Recommended Memory: Minimum 3 GB of RAM
Windows
Windows 10 Tablets
Disk space: 300 MB per application minimum; 1 GB or higher per application is recommended for maps and attachment files. This requirement varies depending on use case and the amount of offline data required.
Recommended Memory: Minimum 3 GB of RAM
64-bit systems with Windows 10
Note: if building the apps for Windows 10 Tablets, then Windows 10 or Windows 2012 Server R2 is required.
Additional notes
Medium, large, and extra large size screens are supported.
Medium, high, and extra high densities are supported.
An environment that supports HTTP protocol, such as LAN TCP/IP, WiFi, cellular, or satellite communications, is required.
Medium, high, and extra high densities are supported.
An environment that supports HTTP protocol, such as LAN TCP/IP, WiFi, cellular, or satellite communications, is required.
Bar code types
Bar codes are supported with Bluetooth enabled external scanner and device camera. If the device has an in-built bar code scanner - then it is not supported.
Note: For bar code scanning, a 5 mega pixel camera that has autofocus is required.
Supported bar code types by device type:
Supported bar code types
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Android
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iOS
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Windows
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UPC-A
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Y
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Y
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Y
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UPC-E
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Y
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Y
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Y
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EAN-8
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Y
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Y
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Y
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EAN-13
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Y
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Y
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Y
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Code 39
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Y
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Y
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Y
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Code 39 mod 43
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N
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Y
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N
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Code 93
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N
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Y
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N
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Code 128
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Y
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Y
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N
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QR
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Y
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Y
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N
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Data Matrix (‘alpha’ quality)
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Y
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N
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N
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ITF
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Y
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N
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Y
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Aztec
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Y
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Y
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N
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PDF417
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N
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Y
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N
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For Android devices, the QR bar code type works for simple scans with only one value, such as the asset number.
RFID
- Only Bluetooth RFID scanners are supported with Android and iOS.
- RFID scanners must be in human interface device (HID) profile. Refer to your device's owner's manual to determine whether your device can use the HID profile.
- All frequencies, ultra high frequency (UHF), high frequency (HF), and low frequency (LF), are supported if the RFID scanner is Bluetooth-enabled and in HID profile.
Map information
Maximo Anywhere Version 7.6.4 supports IBM Maximo Spatial Asset Management 7.6.0.5 to provide positioning information that determines the location of a work order on a map. If your enterprise system includes Maximo Spatial Asset Management, positioning information is obtained from work order objects that are linked to a map feature.
If Maximo Spatial Asset Management is not in your environment, positioning information is obtained by using non-linked objects.
ESRI offline tile packages (TPK) can be processed to display basemap tiles on Windows systems. Unlike iOS and Android systems, the map control uses JavaScript to consume offline TPK files on Windows systems. This capability supports TPK packages that are built by using only web mercator projection with spatial reference WKID 102100 (EPSG 3857). For more information about this projection, see the Spatial Reference.
This restriction is for basemap tile projection on Windows systems only. Android and iOS offline maps work with other ESRI-supported projections. Coordinates for Maximo work orders are maintained by using the Maximo Spatial Asset Management configuration. Spatially enabled work orders are transformed to web mercator at the time of the projection in the map control.
For geographical information system (GIS) data that is maintained in other coordinates, such as NAD83 or New York East State Plane Coordinates, ESRI software can reproject the data in web mercator. This projection can occur at the time of the TPK package creation.
For Maximo Spatial Asset Management maps that are newly supported by this release of Maximo Anywhere, Maximo Spatial Asset Management 7.6.0.2 or later is required.
Push Notifications
Maximo Asset Management version 7.6.0.9 or later is required for push notifications.
Push notifications work with Firebase Cloud Messaging (FCM). To configure push notifications, follow the instructions in the Setting up push notifications article.
Known limitations:
- If you are installing Maximo Anywhere 7.6.4 into an environment that contains other industry solution's mobile apps (ex.Maximo for Nuclear Power Operator Round), include the following:
- Java/JDK version compatibility
- Maximo Anywhere 7.6.3 and later has a new skin that might affect app usability if there are unique controls that are not part of the Maximo Anywhere mobile apps
- Multitenancy environments are not supported.
- Rooted or jailbroken devices are not supported.
- If you upgrade or install an IFIX for Maximo Asset Management in an environment that contains Maximo Anywhere V7.6.4, you must run the includeanywheremodule command from the <maximo_home>/deployment directory before you build and deploy the Maximo EAR file.
- A Windows device that has a low camera resolution might result in poor performance of the camera bar code scanner. A device's camera has low resolution if you point the camera to a bar code and you cannot make out the difference between the lines because of blurriness. Such devices need an enlarged bar code picture. You can tell that it is enlarged enough when you can see the difference between two lines in a bar code from the device's camera.
- If your virtual keyboard is not working on Windows 10, follow these instructions