Saturday, 18 June 2016

Service bulletin warning dialog in incidents and service requests

This document applies only to the following language version(s):

English

Question

How to enable or disable the service bulletin warning dialog in incidents and service requests application

Answer

Procedure:
1. Open the System Properties application (Go To > System Configuration > Platform Configuration > System Properties).
2. Click Filter.
3. In the Property Name field, type the first few letters of the property that you want to modify, and press Enter.
This is the property Name:
pmcom.ticket.enable.serviceBulletinWarningDialog

4 Open the property, and in the Global Value field, enter 1 to enable the dialog or 0 to disable it.
5 Click save 
6 Check the box beside the name of the property that you have modified, and click live refresh  to refresh the system properties to include your modification.

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